What if during the assessment, my system hangs?

What if during the assessment, my system hangs?

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      When you get logged out due to power failure, you will get a window of 20 minutes to log back in and start the assessment from where you left. Failure to re-login within 20 minutes will result in attempt deactivation.   In case of deactivation, you ...
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      You could alternatively use a smart phone with functional front camera to give the test. Or write to Learning@comviva.com to arrange for a webcam device.
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      No, all assessments are timed assessments. Pausing may lead to deactivation of the assessment.
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      All responses submitted during the test time is captured for the calculation of the assessment score. To familiarize yourself with the test pattern, consider attempting a practice test. Each assessment has been designed keeping in mind the abilities ...