What if I accidentally close my browser window during the assessment?
You will get a window of 20
minutes to log back in and start the assessment from where you left. Failure to
re-login within 20 minutes will result in attempt deactivation.
In case of deactivation, you
have 2 options-
- To wait until your next attempt which will get
activated only after 3 months from the date of deactivated attempt.
- To request your Learning team to reactivate your
attempt by raising an e-support on Commune HR > Category –HR>> Sub
Category- Learning, subject to providing valid reasons for the same (attach
screenshots where needed). E-support encouraged to ensure a time-bound
response. Alternately, you may write to Learning@comviva.com
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What if during the assessment, there is a power failure?
When you get logged out due to power failure, you will get a window of 20 minutes to log back in and start the assessment from where you left. Failure to re-login within 20 minutes will result in attempt deactivation. In case of deactivation, you ...
What if during the assessment, my system hangs?
The issue might occur due to many possible reasons. Please try the following. Check Internet Connectivity. Hard Shutdown and then try. Try after clearing Cache & Cookies of the browser. Switch to Firefox from Chrome or vice versa.
Can I use a mobile phone to give the examination?
Yes, you may give the assessment on your mobile phone by accessing the test link and credentials from the invitation mail. All proctoring rules apply while giving test on the mobile phone. Therefore, ensure that you have a functional front camera and ...
Can I Pause my exam?
No, all assessments are timed assessments. Pausing may lead to deactivation of the assessment.
What if I am unable to answer all questions in given time?
All responses submitted during the test time is captured for the calculation of the assessment score. To familiarize yourself with the test pattern, consider attempting a practice test. Each assessment has been designed keeping in mind the abilities ...