General
What is a proctored test?
Proctored tests are usually run on a web-cam integrated computer/ mobile phone and you can be monitored by an external proctor using your live-video feed. Please ensure you have an uninterrupted network bandwidth of 512 kbps during the test. ...
What if I complete answering all the questions before the time limit?
You can end the test by selecting the End Test button on top right part of the screen.
What if I am unable to answer all questions in given time?
All responses submitted during the test time is captured for the calculation of the assessment score. To familiarize yourself with the test pattern, consider attempting a practice test. Each assessment has been designed keeping in mind the abilities ...
Can I Pause my exam?
No, all assessments are timed assessments. Pausing may lead to deactivation of the assessment.
What if I get the message "Attempt Deactivated"
This message is displayed in the following situations: · When you open the test window and do not attempt any questions, and the time for participation in the test has lapsed · When you get logged out due to power outage and do not log ...
What if I get the message "Attempt Expired"
You can choose to take all assessments mapped to a competency in one go or within a period of 72 hours. Failure to do so will result in this attempt for given competency getting deactivated, in which case you have 2 options- To wait until your next ...
Can I continue my work during the examination?
Switching between tabs to write emails, reply to messages, browse content, etc. more than 3 times after the test commencement will result in deactivation of the attempt. You will receive a prompt warning you about tab switches each time you attempt ...
What if I accidentally close my browser window during the assessment?
You will get a window of 20 minutes to log back in and start the assessment from where you left. Failure to re-login within 20 minutes will result in attempt deactivation. In case of deactivation, you have 2 options- To wait until your next attempt ...
What if during the assessment, there is a power failure?
When you get logged out due to power failure, you will get a window of 20 minutes to log back in and start the assessment from where you left. Failure to re-login within 20 minutes will result in attempt deactivation. In case of deactivation, you ...
What if during the assessment, my system hangs?
The issue might occur due to many possible reasons. Please try the following. Check Internet Connectivity. Hard Shutdown and then try. Try after clearing Cache & Cookies of the browser. Switch to Firefox from Chrome or vice versa.
What if my system does not have a camera?
You could alternatively use a smart phone with functional front camera to give the test. Or write to Learning@comviva.com to arrange for a webcam device.
Can I give a test without a camera?
No, these tests are proctored tests and can only be run on a web-cam integrated computer. You could alternatively use a smart phone with functional front camera to give the test.
Can I use a mobile phone to give the examination?
Yes, you may give the assessment on your mobile phone by accessing the test link and credentials from the invitation mail. All proctoring rules apply while giving test on the mobile phone. Therefore, ensure that you have a functional front camera and ...
I am unable to login with the given set of credentials
You may write to assessmentsupport@namanhr.com for the same. You will receive a new set of credentials.
I am unable to open the link given in the email
Click on the below link to access the test portal. https://beh-assessments.comviva.com/ If you are not able to open link please copy and paste the link in the address bar of your browser.
What if I forgot my username and / or Password
You can access/launch NamanHR test using the test invitation email. If your test administrator has opted to invite you for the test via an invitation email, you would receive an email on your email address from assessmentsupport@namanhr.com (If not ...
What if the email ID given in the portal is in-correct?
You may write to assessmentsupport@namanhr.com to mentioning the correct email id.
I didn't receive the welcome email that my colleagues got!
If your test administrator has opted to invite you for the test via an invitation email, you would receive an email on your email address from assessmentsupport@namanhr.com (If not found, please check the SPAM folder of your email).